Effective Date: June 24th, 2023

This Refund Policy applies to all clients of J&P Global, including individuals, organizations, and business entities who receive live, virtual, in-person, or in-house training, workshops, or consulting services.

1. All Sales Are Final

At J&P Global, we provide professional training and consulting services in Operational Excellence (OPEX), Strategy, Leadership, Management, and Operations.

All sales are final. We do not offer refunds for any of our services, whether:

• Customized or standardized
• In-person, virtual, or hybrid
• Individual or corporate packages
• One-on-one or group sessions
• Digital or downloadable materials

This no-refund policy applies regardless of participation, attendance, or perceived outcomes.

2. Service Activation

Once payment is made, services may begin immediately through:

• Session scheduling
• Delivery of course materials or resources
• Allocation of trainer or consultant time

Once any of these steps are initiated, the service is considered activated and non-refundable.

3. Rescheduling (Optional)

While refunds are not available, one-time rescheduling may be permitted for eligible clients, subject to:

• At least 72 hours’ written notice
• Availability of trainers/consultants
• Approval by J&P Global

All rescheduling requests must be sent to contact@jp-global.co.

4. Acknowledgment of No-Refund Policy

By enrolling in or purchasing any J&P Global service, clients agree to:

• This no-refund policy in full
• Conduct due diligence prior to payment
• Accept responsibility for any absences, missed sessions, or cancellations

5. Billing Concerns

Refunds will only be considered for:

• Duplicate payments
• Verified billing errors
• Fraudulent transactions (with supporting documentation)

To request a review, email contact@jp-global.co within 5 business days of the charge.

6. Commitment to Quality

Although we do not offer refunds, J&P Global is committed to delivering exceptional service. If you have concerns about your experience, we welcome your feedback and will work with you to ensure satisfaction within the scope of our services.

7. Contact Us

For questions about this Refund Policy, please contact:

J&P Global

Email: contact@jp-global.co

Website: www.jp-global.co